Full course description
Everyone - including the employees who’ve never had to work with a difficult person - will benefit from this program. We’ll highlight how a problem co-worker can undo employees on any career path and at any level of an organization can create a toxic working environment.
Avoiding emotional traps in the workplace can be challenging, but we’ll examine the options available to us for freeing yourself from the emotional traps and techniques for how to Work Happy!
Participants will learn to
- examine how their reactions can enable the situation,
- how to “unhook” from difficult interactions,
- employ the four essential steps for unhooking,
- practice healthier responses to those who make their lives miserable.